Infinity Experience Travel – Privacy Policy & Responsible Use Statement
Infinity Experience Travel (“we,” “our,” “us”) is committed to protecting your privacy while maintaining the integrity, reputation, and trust of our brand and community. This policy explains how we collect, use, protect, and manage your information, as well as the standards for responsible engagement with our services.
1. Information We Collect
We may collect the following information when you interact with our services:
- Full name, email address, and phone number
- Travel preferences and booking details
- Payment-related confirmations (processed via secure third-party platforms)
- Communication records (emails, messages, inquiries)
- Social media interactions and publicly shared content referencing our brand
2. How We Use Your Information
Your information is used to:
- Process and manage travel bookings and accommodations
- Communicate updates, confirmations, and promotional offers
- Improve customer experience and service delivery
- Maintain accurate records for transactions and support
- Protect against fraud, misuse, or unauthorized activity
We do not sell your personal data to third parties.
3. Third-Party Services
Infinity Experience Travel works with trusted third-party partners (including accommodations, payment processors, and event providers).
By using our services, you acknowledge that:
- Certain information may be shared with partners strictly to fulfill your booking
- Third-party providers operate under their own policies and procedures
- We are not responsible for how third parties manage or secure your data
4. Data Protection & Security
We implement reasonable administrative and technical safeguards to protect your information. While no system is 100% secure, we take appropriate measures to:
- Prevent unauthorized access
- Protect sensitive information
- Maintain secure communication channels
5. Responsible Use & Brand Protection
We value transparency, honesty, and mutual respect within our community.
By engaging with Infinity Experience Travel, you agree to:
- Provide accurate and truthful information in all communications
- Refrain from publishing or sharing false, misleading, or defamatory statements about the company, its partners, or representatives
- Avoid misrepresentation of services, pricing, or experiences that were not factual or verified
We reserve the right to:
- Address and correct false or misleading public statements
- Take appropriate action, including legal recourse, in cases of defamation, slander, or intentional brand harm
- Restrict or terminate services to individuals engaging in harmful or fraudulent behavior
6. User-Generated Content & Testimonials
Any reviews, testimonials, photos, or content voluntarily shared with or tagging Infinity Experience Travel may be used for:
- Marketing and promotional purposes
- Social media and website features
If you wish to have your content removed, you may contact us at any time.
7. Communication Consent
By providing your contact information, you consent to receive:
- Booking updates and confirmations
- Promotional offers and event information
You may opt out of marketing communications at any time by contacting us directly.
8. Dispute Resolution & Accuracy
We encourage all clients to:
- Contact us directly to resolve any concerns before posting public feedback
- Allow us the opportunity to address and correct any issues
We are committed to fair and timely resolutions and value open, respectful communication.
9. Updates to This Policy
Infinity Experience Travel reserves the right to update this Privacy Policy at any time. Updates will be posted with a revised effective date.
10. Contact Information
For questions, concerns, or requests regarding your privacy:
Infinity Experience Travel
WhatsApp: 404-576-8335
Email: MyInfinityexperience@gmail.com
Final Note
Our goal is to create seamless, enjoyable, and trustworthy Carnival experiences. This policy exists not only to protect your privacy, but also to maintain a respectful, transparent, and reliable environment for all clients and partners.
